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Frequently Asked Questions

  • The nearest station is Gero Station (JR Takayama line), which is a 3-minute walk to the hotel.  During the day, a free shuttle bus pick you up at the arrival time of the train (arrival from 11:33 am to 5:44 pm). ■By bus Direct...
  • Please check the below. ■ 3 days before your stay day: 30% of the accommodation fee ■ Day before: 50% of the accommodation fee ■ The day: 100% of the accommodation fee ■ No contact cancellation: 100% of the accommodation fee Also, as it may vary...
  • Yes, there are three public baths. Everything is separated by gender. ①1st floor of Sansuikaku building: Indoor bath and outdoor bath ∟Cleaning hours: 8am to 5pm on every Tuesdays  ②9th floor of Hisenkaku building: Panoramic Bath...
  • Yes, please make a reservation in the corresponding plan. (Meal start time: dinner 18: 00-20: 00 / breakfast 7: 00-8: 30)
  • Open your Wi-Fi settings and view the available wireless networks. Select your bulding's network, and enter the required password. The followings are SSID. Please check password at the card by TV in your room.   Building Name...
  • Children's room rate is as follows. ■Junior high school students and above: same as adult fee ■Elementary school student: 70% of adult fee ■Infants: 50% of adult fee ■Children over 3 years old: Facility use fee 1,100 yen ■Children under 2 years...
  • Kimono rental can be done in "Gassho-mura” located 25 minutes on foot from our hotel. See below for details. https://www.waseikatsu.com/
  • Yes, there are two types of private baths. Paid and reservation is required. 【Use hours】   From 10 am to 9 pm 【Price】   3,300 yen per hour 【Reservation】   · Advance reservation: 0576-25-2801   · Reservation from the room:...
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